I covered Salesforce Agentforce in New York this past month. This event was organized to showcase Salesforce’s Agentforce. Agentforce is DIY AI in action. Agentforce is a customer service agent that can be built by Salesforce customers and integrated into all industries across the customer journey. In the keynote, Patrick Stokes, EVP of Product &Continue reading “Salesforce demos what’s Possible with Agentforce at Agentforce Tour in New York”
Tag Archives: #ai
Using Technology, Data & AI to Improve Traffic Safety: Highlights from The 2025 World Traffic Safety Symposium
I covered the World Traffic Safety Symposium at the New York International Auto Show this past April. The symposium focused on using data and AI to reduce pedestrian fatalities and to make roads and cars safer. Mark Scheinberg, President of the Greater New York Automotive Dealers Association and the New York International Auto Show, openedContinue reading “Using Technology, Data & AI to Improve Traffic Safety: Highlights from The 2025 World Traffic Safety Symposium “
Press & Industry Coverage of Salesforce Agentforce Tour in New York
I covered Salesforce AgentForce in New York this past week. This event was organized to showcase Salesforce’s new product Agentforce which is DIY AI in action. Agentforce is a customer service agent that can be built by Salesforce customers and integrated into all industries across the customer journey. Salesforce Co-Founder & Chief Technology Officer, SlackContinue reading “Press & Industry Coverage of Salesforce Agentforce Tour in New York”
Trends in AI: Insights from The 2023 AI Summit New York
Last week, I covered the AI Summit in New York. I was excited to learn about the trends in AI and generative AI and to see some commercial applications of these new technological advancements. Patrick Murphy of UAB led the AI Exhibitor hub. Patrick shared insights from his research on Entrepreneurship. He shared how start-upsContinue reading “Trends in AI: Insights from The 2023 AI Summit New York “
Key Insights from The AI Summit on The Future of AI
I covered The AI Summit in New York last week because I wanted to learn more about AI and Machine Learning. According to Tractica, AI is being implemented globally. AI and Machine Learning used in many verticals and processes. For example, when I compose an email using GMAIL, I received suggestions on how toContinue reading “Key Insights from The AI Summit on The Future of AI”
5 Key Strategies from Digital Marketing World Forum 2019
I covered the Digital Marketing World Forum in New York this past week. There were great discussions on Digital and Social Marketing. The topics ranged from the customer journey, customer experience, customer retention, personalization, using data, and privacy legislation. My key insights were: 1. To improve customer retention, brands need to understand their customers toContinue reading “5 Key Strategies from Digital Marketing World Forum 2019”
Start Ups, Shark Tank, Tech & Innovation Intersect at TechDay NY
I covered TechDay in New York City at the Jacob Javits Center this past Friday. TechDay gives attendees the opportunity to discover the latest technologies and innovate startups. Organizers of the event offered the opportunity to: network with Venture Capitalists, Accelerators listen to Tech Talks, Fireside chats and pitch your Start up. Attendees also canContinue reading “Start Ups, Shark Tank, Tech & Innovation Intersect at TechDay NY”
A Sneak Peek of the 2019 NY Auto Show
There are amazing exhibits at the New York International Auto Show that showcased innovations in the auto industry. These innovations included an increased number of: Hybrid, Electric and Voice enabled vehicles. Mercedes-Benz showcased its Voice enabled vehicles in its Press Conference. Porsche celebrated the 50th Anniversary of the 911 with the unveil of the 911Continue reading “A Sneak Peek of the 2019 NY Auto Show”
4 Key Insights from DMWF
Last week I covered the Digital & Social Marketing Conference in New York. There were many amazing panel discussions on Digital and Social Marketing. My key takeaways were: 1. Influencer Marketing is growing and it is up to brands to get it right. 2.Brands need to use Social Listening to understand their Customers if theyContinue reading “4 Key Insights from DMWF”
How Voice is Changing Marketing & Customer Experience
I recently covered Voice Summit the largest voice tech conference that brings the conversational design ecosystem together in one place. The conference was hosted at New Jersey Institute of Technology. I was amazed about the impact voice technology will have on our lives. According to comscore.com, Voice search will account for 50 % of allContinue reading “How Voice is Changing Marketing & Customer Experience”