Tag Archives: agentforce

Salesforce Ends Back Office Bottlenecks with Agentforce Operations

I covered Salesforce Agentforce in New York this past month. This event was organized to showcase Salesforce’s Agentforce. Agentforce is DIY AI in action. Agentforce is a customer service agent built by Salesforce customers and integrated across industries and across the customer journey. In the keynote, Patrick Stokes, President and CMO, Salesforce, announced the launchContinue reading “Salesforce Ends Back Office Bottlenecks with Agentforce Operations”

Press & Industry Coverage of Salesforce Agentforce Tour in New York

I covered Salesforce AgentForce in New York this past week. This event was organized to showcase Salesforce’s new product Agentforce which is DIY AI in action. Agentforce is a customer service agent that can be built by Salesforce customers and integrated into all industries across the customer journey.  Salesforce Co-Founder & Chief Technology Officer, SlackContinue reading “Press & Industry Coverage of Salesforce Agentforce Tour in New York”