How Brands Can use Cultural Diffusion to Sell & Market Products Abroad

things-to-know-before-entering-international-markets

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The United States is an established country with a built up infrastructure. Depending on the product and industry, brands may see product sales hit a plateau based on a high market saturation rate.

Go to Market Strategy

One go to market strategy that brands may use to increase product sales is to sell into new markets. Chances are that brands have exhausted all markets and customers based in the United States. Upon reaching this conclusion, brands need to decide if they want to sell and market their products abroad based on the principle of cultural diffusion.

Cultural Diffusion

Cultural diffusion is the spread of one civilizations ideas, customs and beliefs from:

1. one nation to another

2. from another area or region to another.

To see if international marketing makes sense for brands, they must list the positives and negatives of this go to market strategy. Positive benefits include the chance to increase sales and gain revenue from a new source. A negative of this go to market strategy is that it will require a large outlay of operating cash to implement and execute. This may drain resources from other programs in the organization.

Contacting Local Authorities

Before brands can start selling products abroad, they need to check with the commerce division of the Foreign country’s government. The Commerce division of the government can guide brands on the proper procedures needed to sell and market products abroad.

Market Research

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New Market research needs to be conducted for the international markets brands intend to sell into. This research includes, new buyer personas, competitive analysis, cost of customer acquisition, pricing, promotions, understanding local laws and customs.

Product Development

Product specifications need to be aligned with the customs and laws of the country. These products may need to be re-branded with a different name. Outside of the US, product measurements need to be converted to the metric system; triggering a change in the product packaging.

Examples of International Brands

A few examples of Global brands are Starbucks, McDonalds, Auto makers and Oil companies.

Starbucks

image via http://chinaexpat.com/wp-content/uploads/u659/starbucks.jpg

Starbucks operates stores abroad and follows local customs.

McDonald’s

A McDonald’s in Riyadh, Saudi Arabia. Businesses as well as people can exemplify cultural diffusion.

Image via http://www.p12.nysed.gov/ciai/socst/grade3/geoimages/Image16.gif

McDonald’s uses local ingredients to make its food. For example, in Greece they fry french fries with olive oil. McDonald offers alternative sandwiches in countries where citizens are not allowed to eat beef and pork.

Exxon Mobil

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Exxon Mobil, operates under the brand name ESSO in Europe and uses the metric system to measure gasoline.

Auto Makers

Image via Dan Galante

Global Automakers , use the metric system when making cars and trucks. Also, these cars and trucks are made to the specification of local laws. Vehicle models made for foreign markets have different brand names. In England and other UK countries, the steering wheel is on the opposite side of vehicles made for the US market.

Deciding What an International Go to Market Strategy will look like

Once brands have an understanding of customer needs and competitive analysis, they need to decide what channels to use to sell their products. Brands can set up stores and offices that sell direct to the end-user. They may decide to partner with distributors who sell to the end-user directly or through licensing and/or use an e-commerce model. Brands may decide to use a combination of the above channels. They also need to decide how many people will need to be hired to execute the go to market strategy.

Using Data to Make a decision about whether or not to Implement an International Marketing Strategy

All the numbers and projections need to be calculated to see if International marketing is right for Brands. Each brand need to examine its financial health, and come up with an investment amount needed to execute an international go to market strategy. This amount needs to be measured against: financial health , potential sales, revenue, profits, cost per customer acquisition, market research, procedure to enter the market and opportunity costs. Based on these numbers, brands may decide to enter the market or use their operating cash for other programs.

CMO’s are you selling your products abroad? Why or Why not?

Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. HubSpot Certified in Inbound Marketing, Dan has worked on various marketing assignments including Start Ups, a Political Campaign & a Digital Marketing Conference.
Prior to teaching, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 16,000 followers on LinkedIn & over 10,000 on WordPress.

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. He is willing to create and build out the Marketing function of your organization if it does not exist. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

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10 Ways to Build an Audience & Grow a Customer Base

There are many ways to grow an audience and build a customer base.

Here are 10 strategies for you to grow your audience and build a customer base.

1. Starting a Blog based on Buyer Personas

Create a blog within your website focusing on customer pain points discovered in your buyer personas.

Image via http://www.garrisoneverest.com/inbound-marketing-2/how-to-implement-inbound-marketing/

2.Use Social Media to share Blog Content

Share the content of this blog on Social Media channels such as Twitter, LinkedIn, Facebook, Instagram etc….

3. Employees LinkedIn Company Pages & LinkedIn profiles

Start publishing on your LinkedIn company page. Also, encourage employees publish and share content to their LinkedIn profiles if you are not doing so.

4. Content Repurposing

http://bluepolointeractive.com/ 

Repuropse blog content in the following ways: On SlideShare,

http://www.whitehatmedia.com/sites/default/files/styles/large/public/linkedin-buys-slideshare.jpg?itok=PZQMLnYm

YouTube videos, podcasts, ebooks, whitepapers, newsletters, webinars etc…

5. User Groups

Create a user group on LinkedIn, and Facebook to facilitate discussion of your product and service.

6. Twitter Chats

Host Live Twitter chats on topics that are important to your customers

7. Using Groups to organize and announce off-line events

Use LinkedIn and Facebook groups to organize off-line events such as trade shows; invite customers to provide in person testimonials to prospects.

8. Stay In front of Customers

Be where your customers are, share a value message based on Market Research,Customer Analysis, Big Data Analytics and Competitive analysis.

https://marketingtruth.wordpress.com/category/analytics/

Image via http://smartdraw.com

9. Content  & Customer Retention

Create content to keep current customers engaged; share new features and ways they can get the most out of your product or service. Use the content to stay in the mind of customers.

http://www.invespcro.com/blog/customer-acquisition-retention/

Use your blog and product check out to ask customers to opt in to your marketing messages. Once you obtain permission, you can create email marketing campaigns targeted to subscriber needs and interests.

10. Develop Marketing Partnerships & Relationships

Strength comes in numbers. It helps to have other noncompeting businesses with complementary products promoting your product and services. These businesses can have a similar customer base and audience that can help your business.

Cross promote partner content/offerings on Social Media and at events to facilitate a reciprocal relationship.

Bonus Tips Statistics & Related Content

http://www.marketingcloud.com/blog/wp-content/uploads/2014/06/audience_infographic_w640.png 

How have you built an audience and customer base?

Comment and share below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. HubSpot Certified in Inbound Marketing, Dan has worked on various marketing assignments including a Start Up, Political Campaign & a Digital Marketing Conference.

Prior to teaching, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 15,000 followers on LinkedIn & over 10,000 on WordPress.

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

 

Steps to becoming your own Sales Manager with Activity-Based Selling

Image via Salesforce.com

In order for Sales Reps to be successful in sales, they need to think like a Sales Manager. To be able to do this they need to be able to track their own numbers and activities in the Sales pipeline. Using a system such as Activity-Based Selling, it is now possible to see your numbers in real-time along with pending deals and actions needed for the next step. This kind of Sales analysis will help you be successful.

There are five tasks in the Activity-Based Selling system that you need to master to become your own Sales Manager which includes: 1.Meeting and Exceeding your Monthly quota, 2. Creating and implementing a daily sales plan 3. Prospecting for new leads and customers, 4.Turning in timely reports, 5.Using Sales CRM to aid in accomplishing the above.

Below, we will see each of these steps in more detail.

1.Meeting and Exceeding your Monthly quota

To be successful as a Sales Rep, it is imperative that you meet your monthly sales quota. In order to meet this quota or goal it is important to know what it is. To achieve this goal it’s important to have a conversation with your manager about how you will be evaluated and what numbers you will need to hit.  The monthly sales quota that you receive may seem overwhelming at first.

Image via http://salesmanagement.org

Therefore, you should break it down into smaller parts. For example, a $100,000 per month quota divided by 20 working calendar days means that your sales must be a minimum of $5000 per day on average. To exceed the monthly goal, double the daily goal.

Now before you can dive head first into calling on customers and prospects you’ll need to have belief in yourself and the products you offer, product knowledge, competitive analysis of how your product measures up to competitors and at least a basic understanding of how to handle objections; if you are new to sales.

Image via http://smartdraw.com

Common objections voiced by prospects include: pricing, loyalty to a competitor, bad prior experience, not being the decision maker and wanting to think it over.

Images via www.scpgr.com, www.areyouresourceful.com

2.Creating and Implementing a Daily Sales Plan

 Once you are assigned a Sales territory, it is important to understand its demographics. As a Sales Rep in a new territory, you want to know: the number of prospects, the geography of the territory and the locations of prospects on a map. Using this information, the next step would be to divide the number of prospects by the 20 calendar working days in a month to come up with the amount of daily calls needed to visit everyone in the territory. Use a map to determine the order of people you will call on. As a Sales rep, you will want to call on people near one another to manage your time effectively. Write this plan out and go over it with your manager and most importantly make sure to use it every day.

3. Prospecting for New Leads and Customers

 

Image via www.nateleung.com

Now that you are executing your sales plan, it’s important to get in front of the people who could say yes to your offering. To be able to do this effectively, it is essential to be able to handle objections during sales calls. To have success, handling objections are the key to obtaining more sales from appointments. As you hone your selling skills, you will find it easier to make presentations and ask for the order. Once Sales are made it is important to make sure customers are satisfied with their purchase. You have earned the right to ask for more business, testimonials and referrals only after the sale and successful implementation of the product.

4.Turning in timely reports

Image via www.merapi.holes.es

As a Sales Rep, it is easy to get lost in the details when you are running a sales territory as there are many things to manage at once. However, you are still responsible to turn in your reports and update your records for customers and management; incomplete records can hurt your sales and your performance evaluation.

5.Using Sales CRM to aid in accomplishing all of the above

Sales CRM software allows you and your Manager to track all Sales pipeline activity which allows you to make informed decisions on all actions for all required interactions on pending deals.

Sales CRM enables Sales Reps to become their own Sales Manager, tracking their numbers and comparing them to other time periods gaining valuable insights on what is going well and what they can do to improve. This kind of Sales analysis and reflection enabled by Sales CRM is essential for sales success.

Major Sales CRM providers are:

Salesforce,

Image via Salesforce.com

ACT!,

Image via FlexAct.net

Oracle and

Image via docs.oracle.com

HubSpot

You can sign up for free trials and/or product demos by clicking the links above.  

What Sales CRM are you using? Comment and share your experience below.

About the Author

Dan is passionate about using Marketing to help businesses drive sales. HubSpot Certified in Inbound Marketing, Dan has worked on various marketing assignments including a Start Up, Political Campaign & a Digital Marketing Conference.

Prior to teaching, Dan served customers as an Outside Sales & Marketing Rep in NYC. In this role, he taught & trained Dentists on the company’s products & services using a consultative selling approach combined with direct marketing. He also supported the company’s marketing efforts at industry trade shows.

He writes & publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today; which has grown to over 15,000 followers on LinkedIn & over 10,000 on WordPress.

Dan is seeking a full-time marketing role in Direct, Inbound, Digital, Content & Social Media Marketing. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

 

 

 

How Turkey’s President is using Marketing & Tech to Stop a Coup

image via http://www.telegraph.co.uk/content/dam/news/2016/07/15/103392330TurkishsoldiersbridgeNEWS-large_trans++eo_i_u9APj8RuoebjoAHt0k9u7HhRJvuo-ZLenGRumA.jpg

The military in Turkey is attempting to overthrow the Government in a coup. Bridges and roads are blocked. Also, the military has taken over state TV.

However, the President of Turkey has been able to keep the military at bay by doing the following:

1. Using FaceTime a popular messaging service provided by Apple on the iPhone, iPad and other Apple Computers

Image via http://a3.mzstatic.com/us/r30/Purple4/v4/3a/7c/e5/3a7ce5a9-3e6e-e735-0299-150923793646/icon256.png

2. Directly appealing to his people using positioning which is one of the 7 principles of Marketing

News broke of the attempted coup just after the closing bell of the NYSE.

The President of Turkey was able to use FaceTime to reach CNN International. Using FaceTime, the President of Turkey made a public appeal to the people of Turkey.

Drawing on his popularity, he used positioning to appeal and persuade Turkish citizens to go into the streets confront the military and put their lives at risk in the name of Democracy. Citizens are confronting a military that is using tanks and military jets.

Image via https://fortunedotcom.files.wordpress.com/2016/07/gettyimages-5765153821.jpg?w=840&h=485&crop=1

The President’s ability to get people to fight for their country like this is a clear display of how powerful the tools of marketing and technology can be.

Currently, the military are shooting protesters attempting to the cross the bridge in Istanbul.

This is an ongoing story.

Do you think the President’s use of Marketing and Technology will be enough to stop the coup? Comment below.

Source Bloomberg News

How to Optimize Presentations & Content to Buyer Learning Styles

image via connections academy.com

Creating customer centered  presentations that engage customers are essential. Previously I spoke about how to accomplish this.  However, another key element to creating both customer centered presentations and digital content is knowledge of buyer learning styles. In other words, how buyers learn best.

There are three learning styles, Visual, Auditory & kinesthetic.  65 percent of people are Visual learners but this is not everyone. In the presentation below, I provide you with ideas and strategies to:

1. Collect information on your buyers learning style.

2.Create presentations and content that will engage buyers with content that is optimized to their learning style making it more engaging.

3. Create differentiated presentations and content for all learners when buyer learning styles are unknown.

 

 

Have you used buyer learning styles as a guide for presentation and content creation? Comment and share below.

Related articles

How to Develop & Deliver a Customer Centered Sales & Marketing Presentation

4 Principles of Inbound Methodology

What Actors can Teach us about Consumer Marketing

About the Author

Dan is passionate about using Marketing to help businesses drive sales. He has worked on various marketing assignments that include a Start Up, Political Campaign & a Digital Marketing Conference.

Prior to Teaching, Dan served customers as an Outside Sales & Marketing Representative in the Dental industry. In this role, he taught and trained Dentists on the company’s products and services using a consultative selling approach. He also supported the company’s marketing efforts at industry trade shows & in the field through lead generation of Digital Technology along with large Dental Equipment.

He writes and publishes a business blog on the topics of Sales, Marketing & Social Media entitled Sales, Marketing & Social Media Today.

Dan is seeking a full-time marketing role in New York City. He is interested in roles in Direct, Digital, Content & Social Media Marketing. If your company is hiring for roles in these areas, contact him directly via a free LinkedIn Message or email him at Dan@DanGalante.com to set up interviews.

 

Budweiser Renames and Rebrands Beer to “America” for 2016 Election

 

Budweiser temporarily renames and rebrands beer to America until the 2016 election. The move is a strategic for Budweiser as the summer season is the peak time for beer sales.

Budweiser is also changing the following: the “King of Beers” has been changed to “E Pluribus Unum,”

“The World Renowned” changed to “Land of the Free,” and “Anheuser-Busch, Inc.” updated to read “Liberty & Justice For All.”

Even legalese like “Trademark” was changed to “Indivisible,” and “Registered” changed to “Since 1776” as well.

  

The tagline for the media campaign is America is in your hands which taps into the emotions of this heated 2016 election.

It will be interesting to see if the move will pay off for Budweiser.

What do you think of this rename, rebrand and packaging redesign?

Comment and share below.

Article and image sources

Co.Design

Budweiser Renames Its Beer “America”