Tag Archives: business

Salesforce demos what’s Possible with Agentforce at Agentforce Tour in New York

I covered Salesforce Agentforce in New York this past month. This event was organized to showcase Salesforce’s Agentforce. Agentforce is DIY AI in action. Agentforce is a customer service agent that can be built by Salesforce customers and integrated into all industries across the customer journey. In the keynote, Patrick Stokes, EVP of Product &Continue reading “Salesforce demos what’s Possible with Agentforce at Agentforce Tour in New York”

Using Technology, Data & AI to Improve Traffic Safety: Highlights from The 2025 World Traffic Safety Symposium 

I covered the World Traffic Safety Symposium at the New York International Auto Show this past April. The symposium focused on using data and AI to reduce pedestrian fatalities and to make roads and cars safer. Mark Scheinberg, President of the Greater New York Automotive Dealers Association and the New York International Auto Show, openedContinue reading “Using Technology, Data & AI to Improve Traffic Safety: Highlights from The 2025 World Traffic Safety Symposium “

Trends in the US Automotive Industry: Insights from the 2025 New York Auto Forum

I covered Automotive Forum New York, the day before the New York International Auto Show. This event connects Automotive thought leaders with Manufacturers and Dealers. Attendees learned about trends and insights in the Automotive industry, focusing on the dealer side of the business.  The auto forum started with an economist who analyzed the US EconomyContinue reading “Trends in the US Automotive Industry: Insights from the 2025 New York Auto Forum”

Press & Industry Coverage of Salesforce Agentforce Tour in New York

I covered Salesforce AgentForce in New York this past week. This event was organized to showcase Salesforce’s new product Agentforce which is DIY AI in action. Agentforce is a customer service agent that can be built by Salesforce customers and integrated into all industries across the customer journey.  Salesforce Co-Founder & Chief Technology Officer, SlackContinue reading “Press & Industry Coverage of Salesforce Agentforce Tour in New York”

Insights from World Business Forum 2024 NYC

I covered the World Business Forum in New York this past week. World Business Forum or WOBI for short is a global conference that shares the leading trends in Business. WOBI brings industry thought leaders together to share insights on business topics such as Creativity, Marketing, Innovation, being creative, Leadership, Management, and more.  My favoriteContinue reading “Insights from World Business Forum 2024 NYC”

2023 Holiday Spending Survey

I surveyed my audience on LinkedIn on how their spending was impacted by inflation. This is an updated extension of my last report where I surveyed my audience on LinkedIn about their holiday spending intent, method of purchase, types of purchase, and sentiment in the U.S. Consumer spending is always top of mind for marketers,Continue reading “2023 Holiday Spending Survey”

Trends in AI: Insights from The 2023 AI Summit New York 

Last week, I covered the AI Summit in New York. I was excited to learn about the trends in AI and generative AI and to see some commercial applications of these new technological advancements.  Patrick Murphy of UAB led the AI Exhibitor hub. Patrick shared insights from his research on Entrepreneurship. He shared how start-upsContinue reading “Trends in AI: Insights from The 2023 AI Summit New York “

How to Improve Lead Generation & Customer Engagement with Free Samples

I asked my LinkedIn audience If the Sales and Marketing functions were merged and run by Sales, What would be your main focus? Why? As you can see, 68% of those surveyed said that increased lead generation and demand generation was a top priority. What this means is that people see Marketing as a vehicleContinue reading “How to Improve Lead Generation & Customer Engagement with Free Samples”

6 Strategies to Improve Customer Retention & Get Customers to Pay Invoices On Time

Building relationships with customers and closing deals is critical for sales success. In business, customer acquisition and customer retention are crucial to generating revenue. It is cheaper to keep existing customers than to acquire new ones. Once a sale is made, it is tempting for Sales Reps to move on to the next customer.  However,Continue reading “6 Strategies to Improve Customer Retention & Get Customers to Pay Invoices On Time”

US Holiday Spending Sentiment

I surveyed my audience on LinkedIn about their holiday spending intent, method of purchase, types of purchase, and sentiment in the U.S. Consumer spending is always top of mind for marketers, sellers, and retailers. With inflation on the rise, consumers spend differently than when inflation is low. I asked my audience four questions. Below youContinue reading “US Holiday Spending Sentiment”