Cold Calling Whether you are a veteran or if you are new in sales, you will have to make cold calls to build your customer base. Many sales people dread making cold calls. However, if you approach it the right way; cold calling can be a great way to develop your selling skills and forgeContinue reading “Surviving & Thriving through Cold Calls, Sales Objections & Rejection”
Category Archives: marketing
My Top 10 Sales, Marketing & Social Media Articles of 2014
As the year is winding down, I wanted to share with you the top 10 articles from 2014 my blog. Based on the readership the honors go to: 1 Why Brands Should Use Visual Story Telling They say that a picture is worth a thousand words and a video is worth 10,000 words. Telling a story withContinue reading “My Top 10 Sales, Marketing & Social Media Articles of 2014”
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Why Brands Should Use Visual StoryTelling
They say that a picture is worth a thousand words and a video is worth 10,000 words. Telling a story with words alone puts the burden of visualization on the prospect. As words mean different things to different people based on life experience and culture, it is possible for your message to be misinterpreted. ForContinue reading “Why Brands Should Use Visual StoryTelling”
Increase Sales by Firing your Worst Customers
Everyone has that customer that is a late payer, nasty and/or a time waster that they wished they could fire. In previous posts, I have discussed how to deal with difficult customers, sociopaths and how to get customers to pay on time. However, there are some customers that need to be fired. The question isContinue reading “Increase Sales by Firing your Worst Customers”
Did Mobile Kill the TV Star?
Everyone remembers the popular song Video Killed the Radio star, which was a song about how the technology of television made radio and the radio star obsolete. As mobile devices and social media have become more prevalent worldwide; access to video content via video search engines/sharing services such as YouTube, Hulu and Netflix have disruptedContinue reading “Did Mobile Kill the TV Star?”
The Power of The Screen Shot & The Hash Tag: How Marketers Can Connect with Customers & Amplify their Reach
Screen-shots and hash-tags are an invaluable tool for marketers to reach and sell products to their audience. The old adage is that a picture is worth a 1000 words. As the fields of Marketing and Advertising shift to digital and mobile formats, the power of the image to tell stories and get your message acrossContinue reading “The Power of The Screen Shot & The Hash Tag: How Marketers Can Connect with Customers & Amplify their Reach”
Selling to Sociopaths: What to do when you can’t Walk Away
Have you ever had a prospect and/or customer from hell? I am talking about a customer that seemed charming when everything in the transaction was going well and did a 180 degree turn when they didn’t get when they want. I have had several experiences like this during my time in outside sales. What aboutContinue reading “Selling to Sociopaths: What to do when you can’t Walk Away”
Customer Service Rules in the Digital Age
Originally posted on Sales, Marketing & Social Media Today:
In my post Building the Brands of Tomorrow, I stated that one of the things that companies needed to do to build the brand of the future is to listen to their customers. This means handling customer complaints promptly. We are in the digital age. In…
The Basic Principles of Marketing have changed or have they?
Originally posted on Sales, Marketing & Social Media Today:
Marketing in the digital age has shifted from content to context. Up until recently, many brands created the content that was used to market their products. Consumers were expected to like their products just because they looked cool or were hip. With the rise of social…
Sales, Marketing & Social Media Today 