Poor customers service costs businesses sales. I observed this first hand yesterday. I was in the supermarket yesterday and I observed a man who was wanted to buy mussels (seafood). These mussels were packaged in bushels. As you can imagine, there were long lines in the supermarket. There were scales to weigh food items bothContinue reading “Poor Customer Service Costs Businesses Sales”
Category Archives: marketing
How to Develop and Implement a Sales Plan
Originally posted on Sales, Marketing & Social Media Today:
In my last post, I spoke about how to identify your target market and how to build a prospecting list. In this post, I will cover how to develop and implement a sales plan. Also I will cover how the sales funnel works and how it…
How to Deal with Difficult Customers
Originally posted on Sales, Marketing & Social Media Today:
In sales, we all have to deal with difficult customers. Today, I am going discuss how to deal with difficult customers. In a previous post, I discussed how to get customers to pay on time. Before I can discuss how to handle difficult customers, the situation…
10 Things a Sales Leader Needs to Do or Have to Be Successful
Originally posted on Sales, Marketing & Social Media Today:
Deciding to go into sales management is a very big step for a sales person. Recently, I received an offer to serve as a sales trainer or de-facto sales manager; based on my time in field sales and my blog. What are a VP of Sales, Sales Director…
Top 10 Most Viewed Articles
Originally posted on Sales, Marketing & Social Media Today:
As the year is winding down, I wanted to share with you the top 10 articles from my blog. Based on the readership the honors go to: #1 Four Basic Things Every Person in Sales Needs to Do to Be Successful Selling is a very detailed process.…
Four Basic Things Every Person in Sales Needs to Do to Be Successful
Originally posted on Sales, Marketing & Social Media Today:
Selling is a very detailed process. There are four basic things that every person in Sales needs to do to be successful. These four things are: belief in your products and services, knowing how to prospect/knowing your target market, knowing how to engage prospects and customers with…
How to Handle the Objection: “call me after the holidays”
Originally posted on Sales, Marketing & Social Media Today:
The holiday season is upon us. Everyone is in holiday shopping mode from Black Friday, Cyber Monday and many other things. Also, everyone is thinking about going to parties. So the last thing on your customers and prospects mind is to make a year-end purchase; unless…
How to Overcome Sales Objections & Stalls
Originally posted on Sales, Marketing & Social Media Today:
In sales, everyone has to be able to overcome objections in order to be successful. The best way to overcome objections is to prevent them. This can be done by providing a thorough sales presentation that covers all the information about your products and services. Also…
Market Your Expertise with Paper.li
Originally posted on Sales, Marketing & Social Media Today:
Blogging is a great way to establish and market yourself as an expert. However, there is only so much you can write on a topic in a time period. This is where content curation comes into play. Besides writing, experts share articles and opinion of others…
How to be your Own Manager of Sales
Anyone who is in inside or outside sales has to meet sales quotas/sales goals of a certain type. The role of a Sales Manager is to hire, mentor, train and motivate the Sales Team. A Sales Manager is also accountable for setting the sales goals of their team and making sure that these goals areContinue reading “How to be your Own Manager of Sales”
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