How to Setup Google Analytics on Your Website and Blog

Originally posted on Sales, Marketing & Social Media Today:
Google Analytics is a great way to monitor your efforts online. It allows you to see how many people are visiting your site, the duration of their visit, what content they are looking at and from what network. You can also see what country they are…

Getting to Yes when the Answer has been No:Dealing with Rejection in Sales and Business

Originally posted on Sales, Marketing & Social Media Today:
Dealing with rejection in sales and business is tough.  I remember my time in outside sales in New York City. I would make a lot of cold calls or try to up-sell or cross-sell products to existing customers. I remember days in the field when the answer I…

Poor Customer Service Costs Businesses Sales

Poor customers service costs businesses sales. I observed this first hand yesterday. I was in the supermarket yesterday and I observed a man who was wanted to buy mussels (seafood). These mussels were packaged in bushels. As you can imagine, there were long lines in the supermarket. There were scales to weigh food items bothContinue reading “Poor Customer Service Costs Businesses Sales”

10 Things a Sales Leader Needs to Do or Have to Be Successful

Originally posted on Sales, Marketing & Social Media Today:
Deciding to go into sales management is a very big step for a sales person. Recently, I received an offer to serve as a sales trainer or de-facto sales manager; based on my time in field sales and my blog. What are a VP of Sales, Sales Director…