I covered Salesforce Agentforce in New York this past month. This event was organized to showcase Salesforce’s Agentforce. Agentforce is DIY AI in action. Agentforce is a customer service agent built by Salesforce customers and integrated across industries and across the customer journey. In the keynote, Patrick Stokes, President and CMO, Salesforce, announced the launchContinue reading “Salesforce Ends Back Office Bottlenecks with Agentforce Operations”
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